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Dealer Inquiries and Custom Size Orders more information >

Specialty Lasering & Engraving more information >

Our Other Shop:
Henderson's Furniture

Cremation Urns, Pet Urns, Dog Urns, Cat Urns FAQs

1. How long does it take to receive my urn?

• Plain Urns are usually shipped the next business day.
• Plain Urns with a brass plate are usually shipped in about a week.
• Lasered Urns are usually shipped in approximately 4-6 weeks.
  *Expedited service will be quoted on a case by case basis, with additional cost range of $75 -$125 + UPS air charges.

2. How do I open the urn?
The bottom is removed by taking out 4 screws. There is a ziplock bag included for the cremains.

3. What are my costs?
The cost of the urn (small, medium, or large) plus UPS shipping to your zip code, and any options you choose. Options include $50.00 to $85.00 for lasering, if you choose to add a laser picture of your pet. Brass plates can be done alone or in addition to the laser engraving for $15.

Our secure shopping cart will figure all charges and shipping costs and give you a total.

4. Which wood gives the best results?
Natural cherry gives the clearest picture, with walnut second. We do not laser on dark cherry or oak.

5. Do I mail a print of my picture or e-mail the picture to you?
Either way works. If you mail us a picture, it will be returned to you with the completed urn.

Mail To:
H.A.L. Woodworking
9475 Big Island Highway
Bedford, VA 24523

If you email us a picture, please make sure it is high resolution. Please remember that the quality of the lasering is directly dependent on the quality of the picture.

Email To:
info@halwoodworking.com
Please reference your order number.

6. Can I add a brass plate in addition to the lasering?
Yes, it can be placed on the side of the urn with the picture on the top.

7. What size urn should I order?
For cats & small dogs up to 20 lbs, our small pet urn will usually suffice. For pets 20-50 lbs, select our medium pet urn. For pets over 50 lbs, select our large pet urn.